The critical role of low latency in trading success

Yes! Our Trading VPS is not limited to just Forex trading. It's designed to be versatile and can support a wide array of applications. Besides Forex trading, our customers utilize our service for hosting strategy development software, MetaTrader servers, broker/IB backends, and various other trading platforms that are not necessarily related to the Forex market. While we pre-install software mainly for Forex trading and data analysis, you are free to install any software you need, making our VPS a flexible option for a multitude of professional uses.

Yes, absolutely! Our VPS service is designed to be broker-independent, ensuring compatibility with all brokers. We've engineered our service to offer the best possible connection speeds and reliability, regardless of which broker you prefer to trade with. To see how well our network performs with your specific broker, we encourage you to visit the Forex Broker Latency page on our website. This feature allows you to check the connection quality and latency to ensure optimal performance for your trading activities.

Installing custom software on your Trading VPS is as straightforward as it would be on any standard PC using Windows. Here's how you do it:

• Utilize the pre-installed web browsers (such as Chrome or Internet Explorer) on your VPS to navigate to the website where your desired software can be downloaded.
• Download the software by clicking on the .exe or installation file provided on the website.
• Once the download is complete, run the .exe or installation file and follow the on-screen prompts to proceed with the installation.
• The default settings and locations suggested during the installation process will typically be suitable for most users and applications.

This process ensures you can easily add any software you need to your Trading VPS, making it a highly customizable platform for your trading or any other specific software needs.

When you place an order for a VPS, our system immediately gets to work on provisioning your new server, provided you've chosen a configuration and location that's currently available. Our website will notify you if there's any expected delay for your specific order. Once the provisioning process begins, please allow around 10 minutes for Windows to complete its initial installation and boot-up process. In some cases, depending on various factors, this setup process might extend up to 20 minutes. Rest assured, we strive to make this process as swift and seamless as possible, so you can start utilizing your VPS without significant delays.

No setup or configuration is required on your part. Our trading VPS systems are delivered ready-to-use, ensuring you can start your trading activities without any preliminary hassles. Upon activating your VPS, you'll receive an email containing all the necessary details to access your server immediately. The only action required from you is logging into your MT4 account or any other trading platform you intend to use. For added convenience, we've pre-installed Chrome and a selection of other applications to help you get started right away. This means you can focus more on your trading and less on technical setup.

Absolutely! Our VPS service is designed for flexibility and supports a wide range of applications beyond just forex trading. It is fully compatible with any standard Windows application, which means it accommodates all types of trading, brokers, and software platforms. Each VPS comes with an isolated installation of Windows Server, mimicking the functionality of a regular PC. This setup allows you to browse the internet, manage emails, and download any necessary applications using browsers like Chrome or Firefox.

In addition to the broad compatibility and ease of use, we also offer full support for the installation of custom software. As part of our Trading VPS plans, we provide comprehensive assistance, and we're happy to help with the installation of any software within reasonable limits. If you require help installing software that isn't pre-included on your VPS, don't hesitate to reach out. Simply open a support ticket, and our team will assist you with your software needs, ensuring you have all the tools you need for your specific activities on your VPS

Connecting to your FXVM VPS is designed to be as simple and straightforward as possible. For a step-by-step guide on how to establish a connection to your FXVM Server/VPS, please visit our Knowledge Base (KB) page. Here, you'll find detailed instructions tailored to help you access your VPS without any hassle. Should you encounter any issues during the connection process, or if you have any questions about how to connect, we encourage you to contact us directly. Our dedicated support team is on standby to assist you with any challenges you might face, ensuring that you can start utilizing your VPS for your trading or other applications swiftly and efficiently.

We aim to make payments as convenient as possible for our clients. Currently, we accept a variety of payment methods, including PayPal, Skrill, American Express (Amex), Visa, and Mastercard. If you happen to overpay for any service, we'll apply the extra amount as credit to your account. This gives you the flexibility to prepay for services if you choose. It's also worth noting that any account credit you have will be used first before we charge any other payment method you've provided, ensuring a seamless payment process for ongoing services, especially if you don't have an active PayPal subscription.

Absolutely. You have full control over your subscription with FXVM and can cancel it whenever you see fit. To cancel your subscription, you can either use your FXVM Client Panel or go directly to the PayPal Subscription page. This flexibility ensures that you're not locked into any long-term commitments and can manage your subscription based on your current needs and circumstances.

At FXVM, we prioritize flexibility and simplicity for our clients. We offer all our services on a month-to-month basis, giving you the freedom to decide how long you wish to use our VPS without any long-term contracts. If you choose to pre-pay for multiple months, that option is available, but it's entirely up to you. Importantly, regardless of your chosen billing cycle, there is never any obligation to renew your service. Furthermore, there are no penalties for canceling your service. This policy ensures that you have complete control over your subscription and can adjust it as your needs change.

Our refund policy is outlined with specific terms and conditions within our Terms of Service. We understand that circumstances can change and strive to be as accommodating as possible. If you have any questions or concerns regarding your service, or if you're considering requesting a refund, please don't hesitate to reach out to us directly. Our team is here to assist you with any issues you might encounter and to provide solutions that meet your needs. Your satisfaction is important to us, and we're committed to ensuring a fair and responsive process for addressing any concerns related to refunds.

Absolutely! Joining our Affiliate Program is completely free. Start earning by signing up here and become a part of our growing community.

At FXVM, we value the effort you put into spreading the word about our services. That's why we offer a generous 10% commission on all referred sales. This includes new signups, recurring subscription fees, and any upgrade fees. It's our way of saying thank you for your trust and support.

We believe in flexibility and simplicity. Our services are provided on a month-to-month basis, allowing you the freedom to decide how you use our services without any long-term contracts. Whether you've paid in advance for multiple months or choose to go month by month, you're always free to renew or cancel without any penalties or obligations.

Our refund policy is designed to be fair and transparent, detailed within our Terms of Service. We understand the importance of satisfaction and peace of mind. If you have any questions or concerns about your service, or if you're thinking about a refund, please reach out to us. Our dedicated team is here to help address any issues and ensure you have a positive experience with FXVM.

At FXVM, we prioritize your freedom and flexibility. There are no contracts or mandatory renewal obligations tied to our services. Payments are processed automatically using the method you’ve selected—Credit/Debit Cards, PayPal, Skrill, or Coingate for Bitcoin and other cryptocurrencies—if you opt for subscription-based billing. Should your needs change, you can easily prevent automatic renewals and charges. FXVM services can be canceled anytime, either by reaching out to us directly or through the user-friendly web interface we provide. This approach ensures you have full control over your subscription and billing, aligning with your specific trading requirements and circumstances.