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Our managed VPS environments are easy to maintain and remain online continuously. This means that your users will have fewer technical problems and more time to spend with your product. If they do need help on the system side, we are available to support them 7 days a week.
Withdrawals Catered To You
Over 2 million VPS’ sold, to over 100 countries
Over 2 million VPS’ sold, to over 100 countries
Frequently Asked Questions
- Introduction
- Getting Started
- Setup
- Billing
- Affiliates
What is a trading VPS?
Think of a Trading VPS as a special computer that you can rent, which is designed to keep your trading activities running non-stop, without any interruptions. Unlike a regular computer that you might have at home, this one sits in a professional setting called a data center. This means it has a super-fast internet connection and doesn't get affected by power cuts, ensuring your trading platform is always active, even if your local electricity or internet service goes down.
Why use a trading VPS?
- Always On: Your trading doesn't have to stop, even if you need to turn off your computer or if your internet connection fails. Your Trading VPS keeps everything running smoothly on your behalf.
- Quick and Efficient: Located in data centers, these VPS servers have fast internet and powerful hardware, meaning your trades can be executed quicker than they could be from your home computer.
- Safe and Sound: Your trading platform and strategies are stored securely in the data center, reducing the risk of computer viruses or data theft.
- Grow as You Go: Starting with what you need, you can easily get more resources (like more storage space) as your trading activities expand, without having to buy a new computer.
How does a VPS improve the speed of my trades?
Speed is crucial in trading, and a VPS is like having a fast lane in a traffic jam. It hosts your trading applications close to the financial markets, reducing the time it takes for your orders to reach the exchange. This is especially beneficial for automated trading systems, where faster execution can lead to more favorable outcomes.
Can a VPS offer better security for my trading applications?
Absolutely. Security on a VPS goes beyond simple data protection. By hosting your trading platforms on a remote server, you benefit from a secure environment protected against cyber threats and physical hardware failures. Our servers are equipped with the latest security updates and are monitored around the clock, providing peace of mind that your trading operations are safeguarded.
Why is accessibility a key benefit of using a trading VPS?
A VPS ensures that your trading platform is always on and accessible, no matter where you are or what device you're using. It’s like having the ability to carry your trading desk in your pocket. Whether your local machine restarts or your internet connection drops, your trading activities remain uninterrupted on the VPS.
Is it complicated to set up and use a VPS for trading?
Not at all. Imagine setting up an email account; using a VPS can be just as straightforward. Services like FXVM offer easy-to-manage VPS solutions that don’t require complex setups. Plus, with tools like RDP (Remote Desktop) and VNC, connecting to your Trading VPS from any device becomes a breeze, allowing you to manage your trades effortlessly, anywhere, anytime.
What makes a trading VPS different from ordinary web hosting?
While both provide online platforms, a Trading VPS is specifically optimized for trading. Unlike ordinary web hosting, which is designed for websites, a Trading VPS provides the speed, security, and accessibility essential for successful trading. It's dedicated to ensuring your trading software runs optimally, with direct connections to financial networks for faster trade executions.
How does a trading VPS simplify trading from multiple devices or locations?
One of the most convenient aspects of using a VPS is the ability to access your trading platform from any device—PC, laptop, tablet, or phone—without affecting the operations running on the server. This means you can manage your trades on the go, and even set up multiple trading platforms or accounts on the same VPS, allowing for collaborative viewing and management from different locations.
Does a trading VPS help in reducing slippage while trading Forex?
Yes, definitely. While it's important to note that no service can promise to completely eliminate slippage due to various uncontrollable factors, using a Trading VPS can greatly reduce its occurrence. With a VPS, traders experience faster and more accurate order fills, which directly contributes to minimizing slippage. Our goal is to provide a service that enhances your trading efficiency by significantly lowering the chances of slippage, making your trading experience smoother and more predictable.
Can I use the VPS service for purposes other than Forex trading?
Yes! Our Trading VPS is not limited to just Forex trading. It's designed to be versatile and can support a wide array of applications. Besides Forex trading, our customers utilize our service for hosting strategy development software, MetaTrader servers, broker/IB backends, and various other trading platforms that are not necessarily related to the Forex market. While we pre-install software mainly for Forex trading and data analysis, you are free to install any software you need, making our VPS a flexible option for a multitude of professional uses.
Can I use this VPS service with any trading broker?
Yes, absolutely! Our VPS service is designed to be broker-independent, ensuring compatibility with all brokers. We've engineered our service to offer the best possible connection speeds and reliability, regardless of which broker you prefer to trade with. To see how well our network performs with your specific broker, we encourage you to visit the Forex Broker Latency page on our website. This feature allows you to check the connection quality and latency to ensure optimal performance for your trading activities.
How do I install custom software or programs on the trading VPS?
Installing custom software on your Trading VPS is as straightforward as it would be on any standard PC using Windows. Here's how you do it:
- Utilize the pre-installed web browsers (such as Chrome or Internet Explorer) on your VPS to navigate to the website where your desired software can be downloaded.
- Download the software by clicking on the .exe or installation file provided on the website.
- Once the download is complete, run the .exe or installation file and follow the on-screen prompts to proceed with the installation.
- The default settings and locations suggested during the installation process will typically be suitable for most users and applications.
This process ensures you can easily add any software you need to your Trading VPS, making it a highly customizable platform for your trading or any other specific software needs.
How quickly can I get my trading VPS up and running after ordering?
When you place an order for a VPS, our system immediately gets to work on provisioning your new server, provided you've chosen a configuration and location that's currently available. Our website will notify you if there's any expected delay for your specific order. Once the provisioning process begins, please allow around 10 minutes for Windows to complete its initial installation and boot-up process. In some cases, depending on various factors, this setup process might extend up to 20 minutes. Rest assured, we strive to make this process as swift and seamless as possible, so you can start utilizing your VPS without significant delays.
Do I need to set up or configure my trading VPS?
No setup or configuration is required on your part. Our trading VPS systems are delivered ready-to-use, ensuring you can start your trading activities without any preliminary hassles. Upon activating your VPS, you'll receive an email containing all the necessary details to access your server immediately. The only action required from you is logging into your MT4 account or any other trading platform you intend to use. For added convenience, we've pre-installed Chrome and a selection of other applications to help you get started right away. This means you can focus more on your trading and less on technical setup.
Can I use a specific application on my VPS? Will FXVM help install custom software?
Absolutely! Our VPS service is designed for flexibility and supports a wide range of applications beyond just forex trading. It is fully compatible with any standard Windows application, which means it accommodates all types of trading, brokers, and software platforms. Each VPS comes with an isolated installation of Windows Server, mimicking the functionality of a regular PC. This setup allows you to browse the internet, manage emails, and download any necessary applications using browsers like Chrome or Firefox.
In addition to the broad compatibility and ease of use, we also offer full support for the installation of custom software. As part of our Trading VPS plans, we provide comprehensive assistance, and we're happy to help with the installation of any software within reasonable limits. If you require help installing software that isn't pre-included on your VPS, don't hesitate to reach out. Simply open a support ticket, and our team will assist you with your software needs, ensuring you have all the tools you need for your specific activities on your VPS
How do I connect to my FXVM VPS?
Connecting to your FXVM VPS is designed to be as simple and straightforward as possible. For a step-by-step guide on how to establish a connection to your FXVM Server/VPS, please visit our Knowledge Base (KB) page. Here, you'll find detailed instructions tailored to help you access your VPS without any hassle. Should you encounter any issues during the connection process, or if you have any questions about how to connect, we encourage you to contact us directly. Our dedicated support team is on standby to assist you with any challenges you might face, ensuring that you can start utilizing your VPS for your trading or other applications swiftly and efficiently.
What forms of payment do you accept for your services?
We aim to make payments as convenient as possible for our clients. Currently, we accept a variety of payment methods, including PayPal, Skrill, American Express (Amex), Visa, and Mastercard. If you happen to overpay for any service, we'll apply the extra amount as credit to your account. This gives you the flexibility to prepay for services if you choose. It's also worth noting that any account credit you have will be used first before we charge any other payment method you've provided, ensuring a seamless payment process for ongoing services, especially if you don't have an active PayPal subscription.
Can I cancel my subscription at any time?
Absolutely. You have full control over your subscription with FXVM and can cancel it whenever you see fit. To cancel your subscription, you can either use your FXVM Client Panel or go directly to the PayPal Subscription page. This flexibility ensures that you're not locked into any long-term commitments and can manage your subscription based on your current needs and circumstances.
Are there any contracts or renewal obligations with FXVM services?
At FXVM, we prioritize flexibility and simplicity for our clients. We offer all our services on a month-to-month basis, giving you the freedom to decide how long you wish to use our VPS without any long-term contracts. If you choose to pre-pay for multiple months, that option is available, but it's entirely up to you. Importantly, regardless of your chosen billing cycle, there is never any obligation to renew your service. Furthermore, there are no penalties for canceling your service. This policy ensures that you have complete control over your subscription and can adjust it as your needs change.
What is FXVM's policy on refunds?
Our refund policy is outlined with specific terms and conditions within our Terms of Service. We understand that circumstances can change and strive to be as accommodating as possible. If you have any questions or concerns regarding your service, or if you're considering requesting a refund, please don't hesitate to reach out to us directly. Our team is here to assist you with any issues you might encounter and to provide solutions that meet your needs. Your satisfaction is important to us, and we're committed to ensuring a fair and responsive process for addressing any concerns related to refunds.
Can I join your Affiliate Program without any fees?
Absolutely! Joining our Affiliate Program is completely free. Start earning by signing up here and become a part of our growing community.
What earnings can I expect for referring customers to FXVM?
At FXVM, we value the effort you put into spreading the word about our services. That's why we offer a generous 20% commission on all referred sales. This includes new signups, recurring subscription fees, and any upgrade fees. It's our way of saying thank you for your trust and support.
Do I have to commit to a long-term contract with FXVM?
We believe in flexibility and simplicity. Our services are provided on a month-to-month basis, allowing you the freedom to decide how you use our services without any long-term contracts. Whether you've paid in advance for multiple months or choose to go month by month, you're always free to renew or cancel without any penalties or obligations.
What should I know about FXVM's refund policy?
Our refund policy is designed to be fair and transparent, detailed within our Terms of Service. We understand the importance of satisfaction and peace of mind. If you have any questions or concerns about your service, or if you're thinking about a refund, please reach out to us. Our dedicated team is here to help address any issues and ensure you have a positive experience with FXVM.
Do FXVM services require any long-term contracts or have renewal obligations?
At FXVM, we prioritize your freedom and flexibility. There are no contracts or mandatory renewal obligations tied to our services. Payments are processed automatically using the method you’ve selected—Credit/Debit Cards, PayPal, Skrill, or Coingate for Bitcoin and other cryptocurrencies—if you opt for subscription-based billing. Should your needs change, you can easily prevent automatic renewals and charges. FXVM services can be canceled anytime, either by reaching out to us directly or through the user-friendly web interface we provide. This approach ensures you have full control over your subscription and billing, aligning with your specific trading requirements and circumstances.
Introduction
What is a trading VPS?
Think of a Trading VPS as a special computer that you can rent, which is designed to keep your trading activities running non-stop, without any interruptions. Unlike a regular computer that you might have at home, this one sits in a professional setting called a data center. This means it has a super-fast internet connection and doesn't get affected by power cuts, ensuring your trading platform is always active, even if your local electricity or internet service goes down.
Why use a trading VPS?
- Always On: Your trading doesn't have to stop, even if you need to turn off your computer or if your internet connection fails. Your Trading VPS keeps everything running smoothly on your behalf.
- Quick and Efficient: Located in data centers, these VPS servers have fast internet and powerful hardware, meaning your trades can be executed quicker than they could be from your home computer.
- Safe and Sound: Your trading platform and strategies are stored securely in the data center, reducing the risk of computer viruses or data theft.
- Grow as You Go: Starting with what you need, you can easily get more resources (like more storage space) as your trading activities expand, without having to buy a new computer.
How does a VPS improve the speed of my trades?
Speed is crucial in trading, and a VPS is like having a fast lane in a traffic jam. It hosts your trading applications close to the financial markets, reducing the time it takes for your orders to reach the exchange. This is especially beneficial for automated trading systems, where faster execution can lead to more favorable outcomes.
Can a VPS offer better security for my trading applications?
Absolutely. Security on a VPS goes beyond simple data protection. By hosting your trading platforms on a remote server, you benefit from a secure environment protected against cyber threats and physical hardware failures. Our servers are equipped with the latest security updates and are monitored around the clock, providing peace of mind that your trading operations are safeguarded.
Why is accessibility a key benefit of using a trading VPS?
A VPS ensures that your trading platform is always on and accessible, no matter where you are or what device you're using. It’s like having the ability to carry your trading desk in your pocket. Whether your local machine restarts or your internet connection drops, your trading activities remain uninterrupted on the VPS.
Is it complicated to set up and use a VPS for trading?
Not at all. Imagine setting up an email account; using a VPS can be just as straightforward. Services like FXVM offer easy-to-manage VPS solutions that don’t require complex setups. Plus, with tools like RDP (Remote Desktop) and VNC, connecting to your Trading VPS from any device becomes a breeze, allowing you to manage your trades effortlessly, anywhere, anytime.
What makes a trading VPS different from ordinary web hosting?
While both provide online platforms, a Trading VPS is specifically optimized for trading. Unlike ordinary web hosting, which is designed for websites, a Trading VPS provides the speed, security, and accessibility essential for successful trading. It's dedicated to ensuring your trading software runs optimally, with direct connections to financial networks for faster trade executions.
How does a trading VPS simplify trading from multiple devices or locations?
One of the most convenient aspects of using a VPS is the ability to access your trading platform from any device—PC, laptop, tablet, or phone—without affecting the operations running on the server. This means you can manage your trades on the go, and even set up multiple trading platforms or accounts on the same VPS, allowing for collaborative viewing and management from different locations.
Does a trading VPS help in reducing slippage while trading Forex?
Yes, definitely. While it's important to note that no service can promise to completely eliminate slippage due to various uncontrollable factors, using a Trading VPS can greatly reduce its occurrence. With a VPS, traders experience faster and more accurate order fills, which directly contributes to minimizing slippage. Our goal is to provide a service that enhances your trading efficiency by significantly lowering the chances of slippage, making your trading experience smoother and more predictable.
Getting Started
Can I use the VPS service for purposes other than Forex trading?
Yes! Our Trading VPS is not limited to just Forex trading. It's designed to be versatile and can support a wide array of applications. Besides Forex trading, our customers utilize our service for hosting strategy development software, MetaTrader servers, broker/IB backends, and various other trading platforms that are not necessarily related to the Forex market. While we pre-install software mainly for Forex trading and data analysis, you are free to install any software you need, making our VPS a flexible option for a multitude of professional uses.
Can I use this VPS service with any trading broker?
Yes, absolutely! Our VPS service is designed to be broker-independent, ensuring compatibility with all brokers. We've engineered our service to offer the best possible connection speeds and reliability, regardless of which broker you prefer to trade with. To see how well our network performs with your specific broker, we encourage you to visit the Forex Broker Latency page on our website. This feature allows you to check the connection quality and latency to ensure optimal performance for your trading activities.
How do I install custom software or programs on the trading VPS?
Installing custom software on your Trading VPS is as straightforward as it would be on any standard PC using Windows. Here's how you do it:
- Utilize the pre-installed web browsers (such as Chrome or Internet Explorer) on your VPS to navigate to the website where your desired software can be downloaded.
- Download the software by clicking on the .exe or installation file provided on the website.
- Once the download is complete, run the .exe or installation file and follow the on-screen prompts to proceed with the installation.
- The default settings and locations suggested during the installation process will typically be suitable for most users and applications.
This process ensures you can easily add any software you need to your Trading VPS, making it a highly customizable platform for your trading or any other specific software needs.
Setup
How quickly can I get my trading VPS up and running after ordering?
When you place an order for a VPS, our system immediately gets to work on provisioning your new server, provided you've chosen a configuration and location that's currently available. Our website will notify you if there's any expected delay for your specific order. Once the provisioning process begins, please allow around 10 minutes for Windows to complete its initial installation and boot-up process. In some cases, depending on various factors, this setup process might extend up to 20 minutes. Rest assured, we strive to make this process as swift and seamless as possible, so you can start utilizing your VPS without significant delays.
Do I need to set up or configure my trading VPS?
No setup or configuration is required on your part. Our trading VPS systems are delivered ready-to-use, ensuring you can start your trading activities without any preliminary hassles. Upon activating your VPS, you'll receive an email containing all the necessary details to access your server immediately. The only action required from you is logging into your MT4 account or any other trading platform you intend to use. For added convenience, we've pre-installed Chrome and a selection of other applications to help you get started right away. This means you can focus more on your trading and less on technical setup.
Can I use a specific application on my VPS? Will FXVM help install custom software?
Absolutely! Our VPS service is designed for flexibility and supports a wide range of applications beyond just forex trading. It is fully compatible with any standard Windows application, which means it accommodates all types of trading, brokers, and software platforms. Each VPS comes with an isolated installation of Windows Server, mimicking the functionality of a regular PC. This setup allows you to browse the internet, manage emails, and download any necessary applications using browsers like Chrome or Firefox.
In addition to the broad compatibility and ease of use, we also offer full support for the installation of custom software. As part of our Trading VPS plans, we provide comprehensive assistance, and we're happy to help with the installation of any software within reasonable limits. If you require help installing software that isn't pre-included on your VPS, don't hesitate to reach out. Simply open a support ticket, and our team will assist you with your software needs, ensuring you have all the tools you need for your specific activities on your VPS
How do I connect to my FXVM VPS?
Connecting to your FXVM VPS is designed to be as simple and straightforward as possible. For a step-by-step guide on how to establish a connection to your FXVM Server/VPS, please visit our Knowledge Base (KB) page. Here, you'll find detailed instructions tailored to help you access your VPS without any hassle. Should you encounter any issues during the connection process, or if you have any questions about how to connect, we encourage you to contact us directly. Our dedicated support team is on standby to assist you with any challenges you might face, ensuring that you can start utilizing your VPS for your trading or other applications swiftly and efficiently.
Billing
What forms of payment do you accept for your services?
We aim to make payments as convenient as possible for our clients. Currently, we accept a variety of payment methods, including PayPal, Skrill, American Express (Amex), Visa, and Mastercard. If you happen to overpay for any service, we'll apply the extra amount as credit to your account. This gives you the flexibility to prepay for services if you choose. It's also worth noting that any account credit you have will be used first before we charge any other payment method you've provided, ensuring a seamless payment process for ongoing services, especially if you don't have an active PayPal subscription.
Can I cancel my subscription at any time?
Absolutely. You have full control over your subscription with FXVM and can cancel it whenever you see fit. To cancel your subscription, you can either use your FXVM Client Panel or go directly to the PayPal Subscription page. This flexibility ensures that you're not locked into any long-term commitments and can manage your subscription based on your current needs and circumstances.
Are there any contracts or renewal obligations with FXVM services?
At FXVM, we prioritize flexibility and simplicity for our clients. We offer all our services on a month-to-month basis, giving you the freedom to decide how long you wish to use our VPS without any long-term contracts. If you choose to pre-pay for multiple months, that option is available, but it's entirely up to you. Importantly, regardless of your chosen billing cycle, there is never any obligation to renew your service. Furthermore, there are no penalties for canceling your service. This policy ensures that you have complete control over your subscription and can adjust it as your needs change.
What is FXVM's policy on refunds?
Our refund policy is outlined with specific terms and conditions within our Terms of Service. We understand that circumstances can change and strive to be as accommodating as possible. If you have any questions or concerns regarding your service, or if you're considering requesting a refund, please don't hesitate to reach out to us directly. Our team is here to assist you with any issues you might encounter and to provide solutions that meet your needs. Your satisfaction is important to us, and we're committed to ensuring a fair and responsive process for addressing any concerns related to refunds.
Affiliates
Can I join your Affiliate Program without any fees?
Absolutely! Joining our Affiliate Program is completely free. Start earning by signing up here and become a part of our growing community.
What earnings can I expect for referring customers to FXVM?
At FXVM, we value the effort you put into spreading the word about our services. That's why we offer a generous 20% commission on all referred sales. This includes new signups, recurring subscription fees, and any upgrade fees. It's our way of saying thank you for your trust and support.
Do I have to commit to a long-term contract with FXVM?
We believe in flexibility and simplicity. Our services are provided on a month-to-month basis, allowing you the freedom to decide how you use our services without any long-term contracts. Whether you've paid in advance for multiple months or choose to go month by month, you're always free to renew or cancel without any penalties or obligations.
What should I know about FXVM's refund policy?
Our refund policy is designed to be fair and transparent, detailed within our Terms of Service. We understand the importance of satisfaction and peace of mind. If you have any questions or concerns about your service, or if you're thinking about a refund, please reach out to us. Our dedicated team is here to help address any issues and ensure you have a positive experience with FXVM.
Do FXVM services require any long-term contracts or have renewal obligations?
At FXVM, we prioritize your freedom and flexibility. There are no contracts or mandatory renewal obligations tied to our services. Payments are processed automatically using the method you’ve selected—Credit/Debit Cards, PayPal, Skrill, or Coingate for Bitcoin and other cryptocurrencies—if you opt for subscription-based billing. Should your needs change, you can easily prevent automatic renewals and charges. FXVM services can be canceled anytime, either by reaching out to us directly or through the user-friendly web interface we provide. This approach ensures you have full control over your subscription and billing, aligning with your specific trading requirements and circumstances.
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