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Have questions?

Find some answers below or please take a look at our full FAQ page to find the answers you need. You can also contact us directly using live chat help or message from.

As soon as you complete your order, the login details and instructions will be sent directly to your email inbox.

Please go to our Knowledge Base (KB) page for the steps on How to Connect to your FXVM Server/VPS.

If you are unable to connect, or if you have any questions about the connection process, please don't hesitate to contact us.

Yes, you can cancel your subscription anytime you want. You can either cancel your subscription on your FXVM Client Panel or on PayPal Subscription page.

We accept PayPal FXVM Payments and Skrill FXVM Payments payments. If you overpay, credit will be applied to your account; this allows you to prepay if desired. Account credit is always used before charging other type of payments for ongoing service (if there is no active PayPal subscription).

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