Frequently Asked Questions

Have some questions? Find some answers below.

What is a Forex VPS?

If you are unfamiliar with "VPS" and other terminology, this article will help explain the goals of virtualized hosting.

"VPS" is an acronym for Virtual Private Server, sometimes referred to as a "VM" (virtual machine). It is a common variant of web hosting, and could also be called a variant of dedicated server hosting. Read more about the technical nature of a VPS below.

A datacenter, or data center, is a professional computer hosting facility where businesses locate physical hardware. This is done to benefit from direct connections to ISPs, and to access electrical and cooling resources required for 24x7x365 operation of computers.

The premise of a VPS is to leverage the advanced benefits of physical colocation in a datacenter, while providing an end-user service that is manageable and affordable. This is accomplished with the use of virtualization technologies (called hypervisors) that manage the partitioning, or virtualization, of physical hosts into smaller sub-units, where each sub-unit runs its own isolated operating system. It is akin to setting up multiple user accounts on a computer, and allowing all of them to be used at one time, with the crucial difference that each user has an entirely separate operating system.

As an example, a fully dedicated server may have dual 6-core CPUs for a total of 12 CPU cores, and 64GB of RAM (quite a lot compared to an average system). Using virtualization technology, this server can be divided into 8 sub-units, each with 8GB of RAM, 1 or 2 CPU cores, and a separate installation of Windows or Linux. The sub-unit can then be interfaced with as a completely separate system. One user could shut down or reboot, or even crash, without affecting the other users. This is the main advantage to virtualized hosting.

Virtualization plays a major role in many areas of business and IT, and it is also beginning to play a significant role in forex trading and the hosting of financial applications. Given that trading and financial applications often require more stability and faster connectivity than any other type of application, the benefits of virtualized hosting suit it perfectly:

  • Access to advanced hardware for a fraction of the full cost of colocating your own system.
  • As above, the ability to utilize top-tier data networks and connectivity, without owning the entire contract yourself.
  • Configuration of fail-over and high-availability systems, to ensure continuity of hosted applications.
  • Easy scalability, allowing you to start with only the resources you need, and expand later.
  • We perform professional maintenance and administration of the physical hardware and network components at no additional cost.

Who should use a Forex VPS?

Among our clients, the following are some of the most common reasons to utilize VPS hosting for forex trading:

You would like to move MT4 to a remote desktop that will be online 24/7, for the sake of convenience and security.
Computer crashes and slowdowns, internet disconnections, and other distractions are the last things you need when trading. Using a remote forex VPS helps eliminate any inconsistency in your trading system. In a worse-case scenario, you can live chat or email us to get immediate help with your VPS and software running there.

You have a forex expert advisor, or many EAs, that you need to test in a stable environment for weeks or months.
Forex VPS systems do not shutdown or reboot, and are designed to have the best possible quality of connection to brokers and financial institutions. For these reasons, forex VPS hosting is ideal forward-testing MT4 EAs and other automated trading software.

You already have a profitable EA or automated trading portfolio, and require a stable remote environment to optimize returns from your system.
For all of the same reasons mentioned above, forex hosting is ideal for deploying established, profiting strategies, in order to give them an additional edge in fastest possible exeuction speed.

Your system or software requires ultra-low latency connection to the broker.
Since our systems are hosted directly adjacent to major financial data networks in Chicago, New York and London, they can achieve latency as low as ~1ms to a large number of brokers and trading services.

You are frequently away from your computer or trading station.
A trading VPS runs on a remote server located in a data center, and can be accessed from any PC or mobile device via RDP. This means that you can "screen in" to your remote desktop from any location, while leaving the applications on the remote desktop to run uninterrupted.

Your orders are executed poorly due to long distance between your broker(s) and your location.
Hosting your MetaTrader 4 platforms on a remote VPS will improve the speed of order executions, since the trading machine will be closer to the destination networks, even while you access the VPS from your location.

Why use a VPS for forex trading?

If you are wondering about the advantages of forex VPS hosting, this article will explain why VPS hosting is highly beneficial to trading. The benefits can be summarized in those primary areas:

Speed
The speed of order execution is usually of the highest importance for traders, especially for those who run automated trading systems. To achieve maximum performance for trading applications, it is necessary to host them as near as possible to the services and networks they will be interfacing with, such as brokers and other financial institutions, as well as account managers and signal providers. In the most common scenario, these networks are located at a few key points in Chicago, New York City or London.
FXVM’s forex VPS hosting is an affordable and easy-to-manage way of obtaining connection speed that is very close to the fastest available for trading applications. In fact, we are confident enough to guarantee that our networks in New York and London deliver lower latency––meaning faster connectivity––to major brokers and financial networks than any other VPS solution, which will result in significantly improved order execution for your trades.

Security
Of no less importance, adequate system security is critical for all applications, whether an individual trader's MetaTrader 4 platform or advanced backend financial software. There are implicit security benefits gained by offloading your software to a remote system; in addition, our Windows Server VPS templates are continuously updated to protect from intruders and other threats. On the physical hardware side, we have taken great care to prevent critical failures by making each aspect of our platform redundant. Our host servers and core network components are monitored 24/7 for emerging issues or points of congestion, and are proactively managed by our 24/7 NOC team in conjunction with Technical Support.

Accessibility
Just like a website would not be reliably accessible if it was hosted from a home or office computer (instead of a web hosting server), trading software becomes much more reliable when moved to a VPS or dedicated hosting solution. The tools and protocols built-in to our service, such as RDP (Remote Desktop) and VNC, allow you to easily connect to your forex VPS from anywhere, with no extra setup or configuration necessary. This allows for:

  • Starting MT4 or other applications on the remote VPS once, and keeping them online 24/7 throughout reboots of your local PC or disconnections from the internet.
  • Accessing your trading platform on-the-go or from different devices, like a PC, laptop, tablet, and phone, without interfering with the software running on the VPS.
  • Setting up multiple platforms or accounts on the same VPS, and delegating user access to allow multiple people to view the desktop simultaneously, all from separate locations.

Will slippage be reduced by using a VPS?

Yes, absolutely. We cannot guarantee the complete elimination of slippage, as there are some factors outside of our control, however we hope to provide a service that significantly reduces slippage. You can expect faster and more accurate fills when trading with our Forex VPS.

Is this service for Forex Trading only?

No! You can use a Forex VPS for any application. In addition to forex trading, our customers use our service to host strategy development software, MetaTrader servers and broker/IB backends, and a variety of trading platforms not related to the forex market. Although the software we pre-install is mostly related to forex trading and forex data, you may install any software you would like to use.

Which brokers does this service work with?

All of them. Our service is broker independent, and is engineered to provide the best possible connection to all brokers. To check our network connection to your broker, please view the Forex Broker Latency page.

How to Install Custom Software/Programs?

Installing programs on your Forex VPS is exactly like installing them on a normal PC running Windows. Simply use the pre-installed web browsers (Chrome or Internet Explorer), to navigate to the software download, then run the .exe or install file, and follow the prompts to install the software. All default settings and locations will be appropriate.

How long does it take to set up a VPS?

Our system provisions new orders instantly, if you have ordered a VPS configuration and location that is available (the website will alert you if there is any delay expected). Please note that Windows will take approximately 10 minutes to complete its initial installation and bootup, and may take a long as 20 minutes.

Is there any setup or configuration required?

No. Our trading VPS systems are delivered ready-to-go. You will be emailed all the information you need to access your VPS immediately. All you will need to do is log in to your MT4 account, or download and install other software you would like to use. We have included Chrome and a number of other applications pre-installed for your convenience.

I need to use a specific application. Can I do that?I need to use a specific application. Can I do that?

Yes. Our service is not exclusive to forex trading, and can be used with any regular Windows application, as well as all types of trading, all brokers, and all software platforms.
Each VPS is deployed with an isolated installation of Windows Server 2012 (or 2008 R2), which looks and responds just like a normal PC. You can launch Chrome or FireFox to browse the internet, access email, etc., and download any applications that you might need.
Of course, if you would like help installing any software that is not pre-included, we will be happy to assist. Simply open a support ticket to request assistance with anything.

Will FXVM help install custom software?

Yes, within reasonable bounds. Our Forex VPS plans include full service, and we will be happy to assist you with all requests.

How to connect to my FXVM VPS?

Please go to our Knowledge Base (KB) page for the steps on How to Connect to your FXVM Server/VPS.

If you are unable to connect, or if you have any questions about the connection process, please don't hesitate to contact us.

What form of payments do you accept?

We accept PayPal FXVM Payments and Skrill FXVM Payments payments. If you overpay, credit will be applied to your account; this allows you to prepay if desired. Account credit is always used before charging other type of payments for ongoing service (if there is no active PayPal subscription).

Can I cancel my subscription any time?

Yes, you can cancel your subscription anytime you want. You can either cancel your subscription on your FXVM Client Panel or on PayPal Subscription page.

Are there any contracts or renewal obligations?

No. We provide all services on a month-to-month basis (unless you have chosen to pre-pay for multiple months). Regardless of your billing cycle, there is never any obligation to renew, and no penalties for cancelling your service.

What is your refund policy?

Specific terms and conditions of the refund are provided in the Terms of Service. If you have any questions or concerns about your service, please don't hesitate to contact us.

Can I become an affiliate for free?

Yes. You can sign up for our Affiliate Program here.

How much does FXVM pay for referred sales?

We pay a 10% commissions for ALL referred sales, including:

  • New Signups,
  • Recurring Subscription Fees,
  • Upgrade Fees.

How do I withdraw commissions?

We process withdrawals via PayPal FXVM Payments or Skrill FXVM Payments (minimums apply). Alternatively, you can withdraw commissions in the form of FXVM account credit, which can be used for any FXVM service.

Does FXVM provide marketing materials?

Yes. You can access FXVM marketing materials from the Affiliate Media Kit here.

Haven't found your answer? Don't hesitate to contact us