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Please jump on live help (the green button on the left hand side) or send us an email through the form below. We aim to reply to all queries within 15mins during market hours.

Have questions?

Find some answers below or please take a look at our full FAQ page to find the answers you need. You can also contact us directly using live chat help or message from.
How can I start using VPS?
As soon as you complete your order, the login details and instructions will be sent directly to your email inbox.
How do I connect to my VPS?
Please go to our Knowledge Base (KB) page for the steps on How to Connect to your FXVM VPS.
Can I cancel my subscription any time?
Yes, you can cancel your subscription anytime you want. You can either cancel your subscription on your FXVM Client Panel or on PayPal Subscription page.
What form of payments do you accept?
We accept PayPal FXVM Payments and Skrill FXVM Payments payments. If you overpay, credit will be applied to your account; this allows you to prepay if desired. Account credit is always used before charging other type of payments for ongoing service (if there is no active PayPal subscription).

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